Moving from one AI companion service to another is not the same as switching an ordinary utility app. Months of conversation can create long-term memories, relationship settings, generated images, voice history and personal routines that are not visible in one simple chat transcript. Before you cancel or delete the old account, make a deliberate export of the information you actually want to keep.
Start with the full conversation archive
Download chat history in the most complete format available. HTML or PDF is easy to read, while JSON or CSV is usually better if you may want to process or migrate the data later.
Check whether timestamps, speaker labels and conversation titles are included. A plain text dump without those fields can be difficult to reconstruct after several months.
Export long-term memory separately
Many companion apps store summarized memories outside the chat transcript. These may include preferred names, routines, goals, relationships and personal facts.
If the app has a memory manager, save that list separately. A future service may not import it automatically, but a structured summary makes it much easier to rebuild important context manually.
Save generated media at original quality
Photos, videos and voice clips may live in a separate media library and may not appear inside the main account export. Download anything important before the subscription or account changes.
Keep original files rather than screenshots where possible. Screenshots lose metadata and can reduce quality if you later reuse the avatar or media elsewhere.
Write a short relationship summary
A thousand-page transcript is not the easiest way to restart a companion relationship. Create a one-page summary containing preferred name, important boundaries, recurring goals, major shared memories and the current relationship tone.
This summary is useful even when no formal import feature exists. It lets you decide consciously which context should move forward instead of copying every old message into a new system.
Record settings that affect behavior
Relationship mode, proactive-message frequency, quiet hours, preferred language, memory settings and voice choices can all change how the companion feels.
Take notes or screenshots of these settings before leaving. They are easy to forget and may explain why the new service feels different even when the same personality prompt is used.
Review sensitive memories before migration
Moving data is a good opportunity to remove information you no longer want an AI system to retain. You do not need to transfer every old health detail, location, relationship event or temporary plan merely because it exists in the archive.
Our conversation export format guide explains common file types. The most important step is deciding what deserves to survive into the next service.
A good companion export is more than a backup. It separates durable relationship context from old data you no longer need, giving you control over what continuity means when the platform changes.
Before deleting anything, open the exported files on a second device and search for one known conversation, one saved memory and one generated media item. This simple restore test catches broken archives while the original account still exists. If the service provides both a human-readable export and structured JSON, keep both: the readable copy is useful for personal reference, while structured data has a better chance of supporting future import tools. An export is valuable only when you can actually inspect and reuse it later.
Before deleting anything, open the exported files on a second device and search for one known conversation, one saved memory and one generated media item. This simple restore test catches broken archives while the original account still exists. If the service provides both a human-readable export and structured JSON, keep both: the readable copy is useful for personal reference, while structured data has a better chance of supporting future import tools. An export is valuable only when you can actually inspect and reuse it later.
Before deleting anything, open the exported files on a second device and search for one known conversation, one saved memory and one generated media item. This simple restore test catches broken archives while the original account still exists. If the service provides both a human-readable export and structured JSON, keep both: the readable copy is useful for personal reference, while structured data has a better chance of supporting future import tools. An export is valuable only when you can actually inspect and reuse it later.